To whom?
People with hearing loss, i.e. people who have been diagnosed as hearing impaired, or who have a hearing loss as one of the types of disability in a composite disability, or who have a reduced ability to work, or who have a certificate of hearing loss (moderate, severe or profound hearing loss) issued by a specialist.
How to get it?
From November 2024, we only provide remote interpreting via the interpreting app, we no longer offer the service via Skype. The service is open Monday to Friday from 9 a.m. to 6 p.m. and Saturdays from 10 a.m. to 4 p.m.
To use the service, download the app on your phone. You can find the app in the App Store, on Google Play or by typing "translation service" in the app store on your device. You can also use the app on your desktop or laptop.
Log in to the app and register as a user (you'll need an ID card, Smart ID or mobile ID and passwords to identify yourself). We'll verify your account within 72 hours. If you can already sign in and use the app, you're verified. You may not receive a separate notification to activate your account.
If you have not been verified within three working days, please contact [email protected].
Contact
Sandra Laurimaa
Service Owner
5199 9847
[email protected]
Last updated: 02.01.2026