Victim support crisis helpline

Call the victim support helpline 116 006 if:

• you have fallen victim to an offence
• you have been neglected or mistreated
• you have been subjected to physical, mental, sexual or economic violence
• you have lost a loved one as a result of a crime or an accident
• you want to report someone who may need help
• you want advice on how to support a person in need in their difficulties

Call us 24/7 on 116 006

and from abroad +372 614 7393. Both numbers are free and we advise you in Estonian, Russian and English.

If you don't want to talk on the phone,

you can write to the online chat at www.palunabi.ee. To start a conversation, press the "Start conversation" button in the right corner. You can remain anonymous if you wish.

All appeals are recorded.

Our paramount priority is to extend immediate assistance to those in critical state or whose life is threatened. Should repetitive inquiries follow once the threat to life and health has been considered eliminated, it is the Department's discretion to warn and then to discontinue for following 24 hours of acceptance of calls emanating from such phone numbers.